SELECTED WORK

Experience built around
real systems and real users.

A selection of projects and capabilities from my professional work. Some details are intentionally generalized to protect client and employer information.

02
ENTERPRISE SOFTWARE · TECHNICAL TRAINING

Making complex enterprise software easier to use.

I've spent years developing and delivering training around enterprise software, working directly with subject-matter experts and users to explain workflows that aren't always intuitive.

The work spans instructor-led training, digital learning, course development, product documentation, and customer enablement.

Enterprise Software Technical Training SME Collaboration Customer Education
03
GOVERNMENT · SOFTWARE TRAINING

Training people who have to get the job done.

My professional work has included training government organizations on systems used for document management, public records, workflow, and digital government operations.

That experience has shaped how I approach learning: users don't need a tour of every feature. They need to understand how the system helps them accomplish the work they actually do.

Government Software Training Workflow User Enablement
04
PRODUCT · INTEGRATIONS · LEARNING TECHNOLOGY

Bridging product development and learning.

As a product manager, I've worked across development, QA, integrations, customers, and training. That means I can approach learning from the product side as well as the learner side.

This is particularly valuable when training needs to explain not just what software does, but why a workflow works the way it does.

Product Management APIs Integrations QA Learning Technology
YOUR PROJECT

Let's build something useful.

If your project involves people, technology, and something complicated that needs to be understood, there's probably a way I can help.

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